Frequently Asked Questions

Welcome to Yotty Boutik! Find answers to common questions about our women’s and girls' collections, sizing, pre-orders, shipping, returns, and wholesale inquiries.

If you have any further questions, please contact our support team at hello@yottyboutik.com.

General & Sizing

Q: How do I choose my size for women's garments?

A: Please compare your bust, waist, and hip measurements directly to the Size Guide provided on each product page. We recommend using actual body measurements rather than relying on standard sizes from other brands.

Q: How do I choose a girl's size?

A: We recommend selecting a size based on her current body measurements rather than age alone. Please refer to the Size Guide on the product page.

Q: What age range does the girls' collection serve?

A: Our children's collection serves ages 3 to 10 years.

Q: Which girls' dresses work for weddings and special occasions?

A: You can explore our dedicated Girls Collection for party and special-occasion styles. Feel free to reach out to our team if you would like a personalized style recommendation.

Women's Pre-Orders

Q: How does the women's pre-order model work?

A: Most of our women’s garments are produced through a pre-order model to ensure exceptional craftsmanship, quality, and exclusivity. You reserve your chosen style, size, and color before it ships, and pieces are created in limited quantities based on confirmed orders.

Q: When will my pre-order item ship?

A: Shipping timeframes vary depending on the specific garment. Please check the estimated processing and delivery timeframe listed directly on each product page.

Q: When is payment collected for a pre-order?

A: Full payment is collected at checkout when you place your pre-order.

Q: Can I cancel or change a pre-order?

A: Pre-orders can be changed or canceled prior to production. Please email us immediately at hello@yottyboutik.com with your order number to request an update.

Shipping & Delivery

Q: What are the shipping timeframes for ready-to-ship items?

A: Orders are processed within 1–3 business days. Standard delivery typically arrives within 5–10 business days depending on your location.

Q: Do you offer Free Shipping?

A: Yes, Free Shipping applies exclusively to qualifying Standard / U.S. Ground shipping orders according to store policy. Express and upgraded shipping options carry additional charges calculated at checkout. 

Q: What should I do if I receive a damaged or incorrect item?

A: If your order arrives damaged or incorrect, please email us at hello@yottyboutik.com, with your order number and photos of the issue so we can assist you right away.

Wholesale

Q: Do you offer wholesale opportunities for boutiques?

A: Yes! Boutique buyers and retailers interested in wholesale arrangements can contact us directly at wholesale@yottyboutik.com.